IV Wellness Mobile LLC (“Company,” “we,” or “us”) respects the privacy of your personal health information and is committed to safeguarding it in accordance with the Health Insurance Portability and Accountability Act (HIPAA), state privacy laws, and LegitScript standards. This Privacy Policy describes how your Protected Health Information (PHI) may be collected, used, and disclosed, and outlines your legal rights with respect to that information.

As a mobile IV therapy provider, IV Wellness Mobile LLC partners with Guardian MD, a licensed medical group, to ensure all care is directed by appropriately licensed healthcare professionals.

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1. How We Use and Disclose Your PHI

We may use or disclose your PHI only as permitted or required by law. Common uses include:

a. Treatment

We may share your health information with physicians, nurses, and other providers at Guardian MD involved in your care to provide, coordinate, or manage your services.

Example: A provider may review your medical history to ensure you are a candidate for IV therapy.

b. Payment

We may use and disclose your PHI to bill and collect payment for services provided to you.

Example: We may send your information to your health plan for reimbursement purposes or share details with payment processors.

c. Healthcare Operations

We may use your PHI to support daily business functions such as quality assurance, staff training, or internal auditing.

Example: We may analyze service usage trends to improve scheduling and efficiency.

d. Legal and Public Health Requirements

We may disclose your PHI without your authorization if required by law, including to:

• Report suspected abuse or neglect
• Prevent or reduce a serious threat to health or safety
• Respond to public health concerns (e.g., communicable diseases)
• Comply with health oversight activities or legal proceedings

We will never sell your PHI or use it for marketing purposes without your explicit written authorization.

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2. Your Rights Regarding Your PHI

Under HIPAA, you have the following rights:

• Right to Access: You may request a copy (paper or electronic) of your medical records. We will respond within 30 days and may charge a reasonable, cost-based fee.
• Right to Request Corrections: If you believe information we have is incomplete or inaccurate, you may request a correction.
• Right to Confidential Communications: You may request that we communicate with you in a specific manner (e.g., phone, email) or at a specific location.
• Right to Restrict Disclosures: You may ask us to restrict certain uses or disclosures. While we are not required to agree to all requests, we will honor reasonable restrictions where legally permissible.
• Right to an Accounting of Disclosures: You may request a list of certain disclosures made in the six years prior to your request.
• Right to a Paper Copy of This Notice: You may request a printed copy of this Privacy Policy at any time.
• Right to File a Complaint: You may file a complaint with us or the U.S. Department of Health and Human Services if you believe your privacy rights have been violated. We will not retaliate.

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3. Privacy Official Contact Information

If you have any questions, concerns, or would like to exercise your rights, please contact our Privacy Officer:

Privacy Officer
IV Wellness Mobile LLC
1800 Corporate Blvd NW, Suite #303
Boca Raton, FL 33431
📧 Email: info@ivwellnessmobile.com
📞 Phone: (561) 944-2149

You may also file a complaint with the U.S. Department of Health and Human Services:
Office for Civil Rights
200 Independence Avenue SW
Washington, D.C. 20201
📞 1-877-696-6775
🔗 www.hhs.gov/ocr/privacy/hipaa/complaints/

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4. Our Responsibilities

IV Wellness Mobile LLC is legally required to:

• Maintain the privacy and security of your PHI.
• Inform you promptly if a data breach occurs that may compromise your information.
• Comply with the terms outlined in this Privacy Policy.
• Disclose your PHI only with your written authorization, unless permitted or required by law.
• Provide updates to this Privacy Policy when changes are made.

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5. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will apply to all PHI we maintain and will be posted on our website. A printed copy of the updated notice will be made available upon request.